I have problem with d feeding multiple sheets.. However, The issue you are experiencing indicates a possible equipment malfunction with the Scanner mechanism William Martinez: See your browser’s documentation for specific instructions. The case will have to be removed to do so. I have tried reinstalling the printer, reset 3, plug power into wall, etc. If I set this option then I don’t get the error.

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Here is the number: And one reason wireless setup went well is that I added the MAC address for the printer to our router before I even turned on the ofifcejet. Thanks for your input, Bert. I really like the wireless network feature, but I would like to know if you can scan over the network.

In the morning all worked great. It may be that the usb port sends the data too fast or the data to tell the scanner to crop is corrupted in the scanner memory and the only way to clear it is to turn on and off. I am using a refill kit and officejeh done for a while rotating the 3 I have. Are there any technical manuals that show this area and its moving pieces?

I was reluctant to ask for them scn send one of those but I am going to purchase one if the problem persists.

SOLVED: Hp officejet d displays message scanner – Fixya

This page requires Javascript. Try cleaning the rollers. I hope you find something good. I understand that a surge probably killed it but why would it not work unless I unplugged it for a few hours? If I set this option then I don’t get the error. One of the posters above said there had been a web link with that info – does anyone know what that link might be? Open the thing up like you were going to change an ink cartridge and you can see it if you look inside, down and to the left front corner it’s mounted on the printed circuit board.


I have the HP OfficeJet and it seems to have the same problems at this d I tried this once and it worked but there is a HUGE chance it will ruin the print head. Remove the four T10 Torx head screws around the perimeter of glass, i.

All no change in results. To access the document feed mechanism, remove a white plastic retainer in the upper right hand corner of the ADF cover, disconnect the ground strap on the right side of the cover, and slide the cover slightly to the right until it is unhinged. I apologize if anyone is offended by my weak humor, but I did find a solution to my ‘scanner failure’ and other officjet with the d Your d was giving your “scanner failure” and all you did was change the battery and it now works???

OK from the HP link bert gave offciejet was able to find out what the printheads are, where they are and how to clean them. When you print something, san plate in not involved in the reading process.


1d35 Those who helped, and those who wanted to help. I would tell my customers that if they had to think about it electicity and where they were going to get itthen I hadn’t done my job. It’s worth a thousand words.

HP officejet d135

The scanner assembly will now “flop” freely, so steady it while removing the four screws on the underside. I used to have this problem, it was because the amperage to the power supply was too low or ofgicejet. It is a small chore to take the whole thing apart. The feeder can come apart pretty easily so the rollers can be cleaned. A name he dropped was Mitsubishi, but he wasn’t sure.

If you get the electronic pieces wet, they will most likely be dead from then officeejet. To disable the “expired ink cart” message, look at this excellent thread also info on re-viving ‘dead’ printheads:

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